Up-to-date shipping information

Dear customer,

due to the increasing prevalence of the Corona virus, we would like to inform you here about the current impact on your purchase with us.

Germany

Currently there are no significant restrictions on the shipping of goods in Germany.

As usual, you will receive your silver cutlery quickly and reliably.

Austria

At present, it is not possible to ship goods to the areas below.

In all other areas there are a significant restrictions.

Innsbruck Region: 6450 Sölden, 6452 Hochsölden, 6456 Obergurgl, Hochgurgl, 6458 Vent, 6553 See, Paznaun, 6555 Kappl, 6561 Ischgl, 6562 Mathon, 6563 Galtür, 6580 St. Anton am Arlberg, St. Christoph

Kufstein Region: 9844 Heiligenblut

Salzburg Region: 5542 Flachau, 5611 Grossarl, 5612 Hüttschlag, 5630 Bad Hofgastein, 5632 Dorfgastein, 5640 & 5645 Bad Gastein

Vorarlberg region: 6762 Stuben, 6763 Zürs, 6764 Lech, 6767 Warth, 6888 Schröcken

Switzerland

There are currently no significant restrictions on the dispatch of goods.

United States

The shipment of goods to the USA is unfortunately not possible at the moment.

Australia

The shipment of goods to Australia is unfortunately not possible at the moment.

China, Hong Kong and Macau

Shipments to China, Hong Kong and Macao may not be accepted until further notice due to transport, customs and/or delivery problems in the destination area.

France

In France, Due to the current situation of the COVID 19 pandemic, La Poste has imposed massive restrictions on the parcel network. For example, La Poste will only deliver 3 days a week until further notice, and for this reason only significantly reduced network capacities are available.

Italy

Delivery is currently not possible in the following areas of Italy:

Medicina (40059), Ariano Irpino (83031), Polla (84035), Sala Consilina (84036), Atena Lucana (84030), Caggiano (84030), San Lucido (87038), Montebello Ionico (89064), Caulonia (89041)

Japan

Shipments to Japan are currently possible.

Luxembourg:

In Luxembourg, the delivery of consignments is again possible.

New Zealand:

Shipments with goods contents to New Zealand can no longer be accepted until further notice due to problems with transport, customs clearance and/or delivery in the destination area.

Portugal

Delivery is currently not possible in the following areas of Portugal:

3880-XXX to 3885-XXX

Singapore

Shipping to Singapore is not possible until further notice due to problems with transport, customs clearance and/or delivery in the destination area.

Czech

Delivery is currently not possible to the following areas of the Czech Republic

  • 78321
  • 78324
  • 78391
  • 78401
  • 58401

For the following destinations, shipments cannot be dispatched and delivered due to delivery or delivery restrictions in the respective destination area:

  • Bahamas
  • Belize
  • Bermuda
  • Bhutan
  • Botswana
  • Brunei Darussalam
  • Burundi
  • Cayman Islands
  • Djibouti
  • Ecuador
  • Fiji
  • French Polynesia
  • Grenada
  • Honduras
  • India
  • Iran
  • Jamaica
  • Colombia
  • Kuwait
  • Laos
  • Lesotho
  • Lebanon
  • Liberia
  • Libya
  • Cuba
  • Madagascar
  • Maldives
  • Morocco
  • Mauritania
  • Moldova
  • Mongolia
  • Montenegro
  • Myanmar
  • Namibia
  • New caledonia
  • Nicaragua
  • Papua new guinea
  • Paraguay
  • Peru
  • Philippines
  • Rwanda
  • Samoa
  • Zimbabwe
  • Somalia
  • Sri Lanka
  • St. Helena/Ascension/Tristan da Cunha
  • St. Kitts and Nevis
  • St. Lucia
  • Sudan
  • Suriname
  • South Africa
  • Swaziland
  • Trinidad and Tobago
  • Chad
  • Tunisia
  • Tuvalu
  • Uganda
  • Vanuatu
  • Valais and Futuna
  • Western sahara

Source: https://www.deutschepost.de/de/c/coronavirus.html

If you have any questions, please do not hesitate to contact us!

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